CIBC Capital Markets project thumbnail

Designing for Dual-Market Scale: Streamlining US and Canadian entitlement management into a shared experience

Led the redesign of CIBC’s admin and entitlement platform, streamlining complex workflows across two distinct regulatory markets into a single, shared system. 2026
RBC Insurance project thumbnail

Reimagining Insurance: A seamless digital experience, powered by extensive user testing

Drove improvements to RBC Insurance's public website by conducting extensive user research and analyzing website metrics. 2025
CIBC project thumbnail

Empowering 45,000+ business clients through integrated and simplified admin workflows

Streamlined the onboarding and workflow for new commercial banking clients through responsive designs, accessibility and user testing. 2024
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